SHACMAN WORLDWIDE SERVICE NETWORK

SHACMAN has been sold to over 100 countries, including Africa, Southeast Asia, Russia & CIS, Middle East , South America and European Union, etc. We also established the worldwide service network for better service to all the clients.
  • 42 Oversea Offices
  • 190 Immediate Service Support NetWork
  • 380 After Sales Service Network
  • 115 On-site Support Shacman Engineer
  • 38 Oversea Spare Parts Center
  • 96 Authorized Part Store

COMPREHENSIVE SERVICE SUPPORT

In the past years, Shacman already established the completed service system for complaints from oversea market. The system consists of Shacman Headquarter+ Shacman Local Abroad Office+ Local Service Network+ Shacman Specialist, providing high efficient and immediate service guarantee for customers.

SERVICE PROMISE

In the past years, Shacman already established the completed service system for complaints from oversea market. The system consists of Shacman Headquarter+ Shacman Local Abroad Office+ Local Service Network+ Shacman On-Site Specialist, providing high efficient and immediate service guarantee for customers.
  • Long Warranty Period With No Limit on Mileage
  • 12~24 Months Warranty Period Depending on Truck Type
  • 30 Mins Response, Directly Judge at Scene
  • 2 Hours Response For Simple Failure
  • 8 Hours Response For General Failure
  • 72 Hours Response For Major Failure
  • 7 Days Response For Diaster and Complicated Failure
  • The Most Immediate Service Among All Truck Brands